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Bunbury Storms Recovery
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Bunbury Storms Recovery

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This page is for community members impacted by one of the severe weather events on 10 May and 1 June 2024.

What is the latest information?

What happened?

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Important community safety information

Asbestos containing materials are present in the community. If you are undertaking clean-up, you will need to wear appropriate Personal Protective Equipment (PPE) to protect against this and other hazards. You can collect PPE from the City of Bunbury Administration Building or request access to PPE by contacting them on 9792 7333. For further information about hazard safety following an emergency, please read this Department of Health flyer:

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Department of Health safety information flyer
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Who can I talk to?

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Life threatening situation
000

Call triple zero (000) if your life or property is being threatened, someone is seriously injured or needs urgent medical help.

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Disaster Response Hotline
1800 032 965

If you are impacted by the Bunbury storms on 10 May or 1 June, you can call the Department of Communities Disaster Response Hotline on 1800 032 965, between 9am and 4pm Monday to Friday.

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South West Community Legal Centre
1800 999 727

South West Community Legal Centre are offering free legal advice if you have been affected by the recent Bunbury storms on 10 May or 1 June. The services are designed to help provide you with clarity in a time of uncertainty, help you be aware of your rights and assist you to plan your next steps.

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City of Bunbury
9792 7000

Members of the community impacted by the storms on 10 May or June 1 with any enquiries or in need of support can call the City of Bunbury’s Community Recovery Officer on 9792 7000 during office hours (8.30am to 4.30pm).

If you need help and don’t have access or the ability to use a phone, you can visit the City Administration Building (4 Stephen Street, Bunbury) during office hours.

Visit the City of Bunbury’s dedicated webpage here for details of the City’s support services.

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Healthdirect
1800 022 222

If you, or someone you know, needs free health advice call Healthdirect any time to speak with a health professional.

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Local police (non-emergency)
131 444

Call 131 444 if you need police assistance and it is not an emergency.

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Western Power
13 13 51

Customers with concerns about electricity supply, including damaged power poles, should contact Western Power on 13 13 51.

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Aqwest
9780 9500

Customers with urgent water needs should contact Aqwest’s emergency hotline on 9780 9500 (option 1).

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Main Roads
138 138

For up-to-date information on road closures, call Main Roads or visit the travel map here.

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Insurance Council of Australia
1300 728 228

If you have concerns regarding your insurance coverage, contact the Insurance Council of Australia.

State Recovery Plan

The Wooroloo Bushfire State Recovery Plan was implemented to deliver coordinated and appropriate programs to support the structural, economic, environmental and social recovery needs.

The plan also outlines the State-level framework that was established to support local governments and the community with their recovery.

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State Recovery Plan
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State Recovery Plan – accessible word version (alt text included)
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Where are the Flood Hubs?

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What help is available?

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Bunbury Storms Recovery Support Program
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Currently fully subscribed -
Applications closed
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Closing date:
or until fully subscribed

This program provides financial assistance for homeowners, small business owners and tenants to access recovery-related professional advice or advocacy services that are not available through other recovery assistance measures.

These services may include specialist financial counselling/planning assistance, legal and contractual advice, building and planning advice, and advocacy services.

This program does not cover costs directly related to repair or reconstruction works. Instead, it aims to support applicants in navigating the recovery process by providing expert guidance. This program does not provide upfront emergency cash payments to applicants.

Make an enquiry
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Phone:
1800 490 678
(open Monday to Friday 9am to 5pm)
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Department of Communities Assistance
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Currently fully subscribed -
Applications closed
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Closing date:
or until fully subscribed

The Department of Communities is co-ordinating immediate and long-term support for community members displaced by the recent Bunbury storms on 10 May or 1 June.

To speak to someone about the support that may be available to you, call the Disaster Response Hotline on 1800 032 965.

Make an enquiry
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Email:
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Small Business Interest Rate Subsidy
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Currently fully subscribed -
Applications closed
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Closing date:
or until fully subscribed

If you are a small business proprietor whose assets or premises have been directly impacted by the Bunbury storms on 10 May or 1 June, you may be eligible to receive a four per cent interest rate subsidy on new loans taken out for the purposes of repairing damaged assets or business carry on costs.

To be eligible for the subsidy you need to be a registered small business with an ABN, employ less than 20 full-time staff, operate locally and derive your main source of income from the business, and demonstrate that the loan required is a direct result of the Bunbury Storm.

Make an enquiry
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Phone:
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This assistance is jointly funded through the Commonwealth-State Disaster Recovery Funding Arrangements Category B.

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South West Community Legal Centre
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Currently fully subscribed -
Applications closed
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Closing date:
or until fully subscribed

South West Community Legal Centre can organise free assistance to people who may need help making insurance claims and dealing with disputes, mortgage stress and financial hardship, debt, employment law problems, housing/tenancy complications and the replacement of important documents.

Make an enquiry
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How can I help the people affected?

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Where can I find more information?

Returning Home

For practical information on returning home after a storm, visit the Department of Fire and Emergency Services website.

Visit DFES
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City of Bunbury

If you are a resident of the City of Bunbury, please visit the city’s dedicated web page.

Visit City of Bunbury
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State Recovery Controller Updates
From April 2021 to 30 June 2023 Deputy Commissioner Melissa Pexton was the appointed Cyclone Seroja State Recovery Controller. You can read the archived State Recovery Controller updates here.
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Archived State Government Media Statements
State Government Media Statements
You can read media statements about recovery announcements, activities and events here.
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Wooroloo Bushfire Review

On 13 August 2021 the State Government announced an independent review into the Wooroloo Bushfire. Submissions were open from 20 August 2021 to 8 October 2021 and have now closed.  The review was released in March 2022.

Read the Wooroloo Bushfire Review
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Community Flyers
Community flyers with information about the recovery and what help is available can be downloaded here.
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Kimberley Floods State Recovery E-Newsletter
The Kimberley Floods State Recovery E-Newsletter provides a regular update on the progress of important local recovery projects and activities.
Subscribe
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Shire of Derby/West Kimberley Flood News Flash

The Shire of Derby/West Kimberley publishes a Flood News Flash newsletter to provide regular updates on local recovery activities. Read past editions, or subscribe by contacting media@sdwk.wa.gov.au.

Read past editions
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Flooding Q&A with the Commissioner

Read the video transcript
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Partner agency information

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