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Cyclone Zelia Recovery
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Cyclone Zelia Recovery

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This page is for community members who have been impacted by Severe Tropical Cyclone Zelia and/or associated flooding

What is the latest information?

What happened?

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Who can I talk to?

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Life threatening situation
000

Call triple zero (000) if your life or property is being threatened, someone is seriously injured or needs urgent medical help.

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Disaster Response Hotline
1800 032 965

If you were impacted by Severe Tropical Cyclone Zelia, you can call the Department of Communities Disaster Response Hotline on 1800 032 965, between 9am and 4pm Monday to Friday.

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Shire of East Pilbara
9175 8000

Impacted community members living in the Shire of East Pilbara needing information on local recovery activities and support, can contact the Local Recovery Coordinator at: 

Phone: 9175 8000
Email: noneill@eastpilbara.wa.gov.au

For local recovery updates, please visit the Shire of East Pilbara’s dedicated webpage here

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Rural West
1800 612 004

Rural West provide a free, confidential, mobile, independent financial counselling service to regional small businesses and all primary production enterprises in WA, who are navigating their way through difficult and turbulent times.

Phone: 1800 612 004
Email: enquiries@ruralwest.com.au


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Horizon Power
13 23 51

If you have concerns about your electricity supply, including damaged power poles, you should contact Horizon Power on 13 23 51

Water Corporation logo
Water Corporation
13 13 75

If you need urgent assistance with any water supply issues such as damaged water meters and faults, you should contact Water Corporation on 13 13 75

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Healthdirect
1800 022 222

If you, or someone you know, needs free health advice call Healthdirect any time to speak with a health professional.

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Main Roads
138 138

For up-to-date information on road closures, call Main Roads or visit the travel map here.

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Local police (non-emergency)
131 444

Call 131 444 if you need police assistance and it is not an emergency.

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Insurance Council of Australia
1300 728 228

If you have concerns regarding your insurance coverage, contact the Insurance Council of Australia.

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Legal Aid WA
1300 650 579

If you’ve been impacted by Severe Tropical Cyclone Zelia, Legal Aid WA can give you advice on insurance, debt, housing, including tenancy and mortgages, civil, criminal, and family law. You can access free legal help via:

Phone: 1300 650 579
Email: naturaldisasters@legalaid.wa.gov.au
Website: www.legalaid.wa.gov.au/find-legal-answers/money/natural-disasters

State Recovery Plan

The Wooroloo Bushfire State Recovery Plan was implemented to deliver coordinated and appropriate programs to support the structural, economic, environmental and social recovery needs.

The plan also outlines the State-level framework that was established to support local governments and the community with their recovery.

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State Recovery Plan
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State Recovery Plan – accessible word version (alt text included)
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Where are the Flood Hubs?

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What help is available?

What help was available?

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Premier’s Relief Payment
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Currently fully subscribed -
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Currently fully subscribed -
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Grants and financial assistance

Emergency financial assistance is available for eligible residents where the home was destroyed or severely damaged by Severe Tropical Cyclone Zelia and/or associated flooding.

The payment is available to help residents pay for food, clothing, personal effects, transport and emergency accommodation.

* Full Payment: A one-off payment of $4,000 per household for people whose home was destroyed or suffered severe damage.
* Partial Payment: A one-off payment of $2,000 per household for people whose home suffered partial damage.

Make an enquiry
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Phone:
1800 490 678
Monday to Friday 9am to 4pm
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Department of Communities Assistance
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Currently fully subscribed -
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Currently fully subscribed -
Applications closed
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Closing date:
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Clean-up and rebuild support

The Department of Communities is providing immediate and long-term support for community members impacted by Severe Tropical Cyclone Zelia in the Pilbara region. To speak to someone about support that may be available to you, call the Disaster Response Hotline on 1800 032 965.

Make an enquiry
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Phone:
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Email:
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How can I help the people affected?

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Where can I find more information?

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State Recovery Controller Updates
Archived State Recovery Controller Updates
From April 2021 to 30 June 2023 Deputy Commissioner Melissa Pexton was the appointed Cyclone Seroja State Recovery Controller. You can read the archived State Recovery Controller updates here.
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Archived State Government Media Statements
State Government Media Statements
You can read media statements about recovery announcements, activities and events here.
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Wooroloo Bushfire Review

On 13 August 2021 the State Government announced an independent review into the Wooroloo Bushfire. Submissions were open from 20 August 2021 to 8 October 2021 and have now closed.  The review was released in March 2022.

Read the Wooroloo Bushfire Review
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Community Flyers
Community flyers with information about the recovery and what help is available can be downloaded here.
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Kimberley Floods State Recovery E-Newsletter
The Kimberley Floods State Recovery E-Newsletter provides a regular update on the progress of important local recovery projects and activities.
Subscribe
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Shire of Derby/West Kimberley Flood News Flash

The Shire of Derby/West Kimberley publishes a Flood News Flash newsletter to provide regular updates on local recovery activities. Read past editions, or subscribe by contacting media@sdwk.wa.gov.au.

Read past editions
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Flooding Q&A with the Commissioner

Read the video transcript
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Partner agency information

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